Last Updated: March 2026
This Privacy Policy explains how Axiom Service Management (“we,” “us,” or “our”) collects, uses, and protects personal information.
We are committed to protecting your privacy and ensuring full transparency in how your information is handled.
What Personal Information Is Collected
When you interact with our SMS services, we may collect the following information:
- Phone number (required for sending and receiving SMS)
- Name (if voluntarily provided or associated with your phone number in our system)
- Message content (messages you send to us or responses to our SMS campaigns)
- Opt-in/Opt-out status
- Date and time of messages
How Personal Information Is Used
We use your personal information solely for purposes related to SMS communication, including:
- Sending important notifications, updates, or confirmations
- Responding to your inquiries
- Providing customer support
- Managing opt-in and opt-out preferences
Your information is only used to facilitate communication that you have consented to receive.
Who Personal Information Is Shared With
We take your privacy seriously.
We do NOT share, sell, rent, or disclose your personal information to any third party under any circumstances.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, or misuse.
Opt-Out
You may opt out of SMS communications at any time by replying “STOP”.
Once opted out, you will no longer receive SMS messages unless you opt in again.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Axiom Service Management. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at Privacy Policy – Axiom. Message HELP for help. Reply STOP to any message to opt out.